Last Updated: March 22, 2025
At Twin Cities Shuttle, we are committed to protecting your privacy and giving you control over your personal data. If you have used our website (twincitiesshuttle.com) or our booking services, including integrations with third-party platforms like Facebook Login, you may request the deletion of your personal data. This page provides instructions on how to submit a data deletion request.
How to Request Data Deletion
To request the deletion of your personal data, please follow these steps:
- Submit a Request:
- Email us at info@twincitiesshuttle.com with the subject line “Data Deletion Request.”
- In your email, include the following details to help us identify your data:
- Your full name
- The email address associated with your booking or account
- Any relevant details, such as a booking ID or the date of your last interaction with our Service
- Verification:
- To protect your privacy, we may contact you to verify your identity before processing your request. This may involve confirming details about your account or booking.
- Processing:
- Once your identity is verified, we will process your data deletion request within 30 days.
- We will delete all personal data associated with your account, except for data we are required to retain for legal or regulatory purposes (e.g., for tax compliance or to comply with legal obligations).
- Confirmation:
- After your data has been deleted, we will send you a confirmation email to let you know the request has been completed.
What Data Will Be Deleted?
- We will delete personal information such as your name, email address, phone number, booking details, and any account information collected through our Service or via Facebook Login.
- Note that some data may be retained in anonymized form (e.g., for analytics purposes) or if required by law (e.g., financial records for tax purposes).
Questions?
If you have any questions about this process or need assistance with your data deletion request, please contact us at:
- Email: info@twincitiesshuttle.com
- Address: Twin Cities Shuttle, Northfield, Minnesota, USA
